Terms of service

Welcome to Jyorra. These Terms & Conditions govern your access to and use of our website www.jyorra.com and the purchase of products from our online store. By visiting our website or purchasing from us, you agree to be bound by these Terms & Conditions, including any policies referenced herein.

Please read these terms carefully before using our website or placing an order. If you do not agree with any part of these terms, you should not use our website or services.

Overview

This website is operated by Jyorra. Throughout the site, the terms “we”, “us”, and “our” refer to Jyorra. Jyorra offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Our store is hosted on Shopify Inc., which provides the online ecommerce platform that enables us to sell our products and services to customers.

Eligibility to Use the Website

By using this website, you confirm that:

  • You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
  • You will use this website only for lawful purposes.
  • You will not engage in any activity that disrupts or interferes with the functioning of the website.

Jyorra reserves the right to refuse service, cancel orders, or terminate accounts if misuse of the website is detected.

Products and Services

Jyorra offers a variety of products across multiple categories including:

  • Men’s Fashion
  • Women’s Fashion
  • Beauty & Personal Care
  • Health & Fitness
  • Kids & Baby Products
  • Home Essentials
  • Accessories
  • Jewellery

We strive to ensure that all product descriptions, images, and prices displayed on the website are accurate. However, we do not guarantee that product descriptions or other content on the website are completely error-free.

Product colors and appearance may vary slightly due to screen settings or device displays.

Pricing and Payments

All prices displayed on www.jyorra.com are listed in Indian Rupees (INR).

We accept various secure payment methods including:

  • Credit Cards
  • Debit Cards
  • UPI
  • Net Banking
  • Digital Wallets
  • Cash on Delivery (COD)

For customers selecting Cash on Delivery, an additional ₹20 COD handling fee may be applied at checkout.

Jyorra reserves the right to change product prices or promotional offers at any time without prior notice.

Order Acceptance and Cancellation

After placing an order, you will receive an order confirmation via email or SMS. This confirmation does not guarantee acceptance of the order.

Jyorra reserves the right to:

  • Cancel or refuse any order
  • Limit order quantities
  • Request additional verification if necessary

If an order is cancelled after payment has been made, the amount will be refunded according to our Return & Refund Policy.

Customers may cancel an order before it has been processed or shipped. Once an order has been dispatched, cancellation may not be possible.

Shipping and Delivery

Jyorra provides Free Shipping across India.

Orders are typically processed within 1–2 business days, and delivery usually takes 4–8 business days depending on the location.

Delivery timelines may vary due to factors such as:

  • Courier service availability
  • Weather conditions
  • Public holidays
  • High order volumes during promotional periods

For detailed information, customers are encouraged to review our Shipping Policy.

Returns and Refunds

Jyorra offers a 7-Day Easy Return Policy on eligible products.

Customers may request a return within 7 days of receiving the product if they are not satisfied with their purchase.

Refunds will be initiated only after the returned product is received and inspected.

For complete details regarding eligibility, procedures, and refund timelines, please refer to our Return & Refund Policy.

Intellectual Property

All content available on www.jyorra.com, including but not limited to:

  • Logos
  • Images
  • Graphics
  • Product descriptions
  • Website design
  • Text and content

is the intellectual property of Jyorra and is protected by applicable copyright and trademark laws.

Unauthorized reproduction, copying, or use of website content without written permission is strictly prohibited.

Prohibited Activities

Users are strictly prohibited from engaging in activities that may harm the website or other users. These include:

  • Attempting to gain unauthorized access to the website
  • Transmitting viruses or malicious code
  • Interfering with website functionality
  • Using the website for fraudulent or illegal activities

Violation of these terms may result in account termination or legal action.

Limitation of Liability

Jyorra shall not be held liable for any indirect, incidental, or consequential damages arising from:

  • Use of the website
  • Delay or interruption of services
  • Product misuse by customers
  • Third-party service interruptions

Customers are responsible for reviewing product details carefully before making a purchase.

Third-Party Services

Certain services on our website may be provided by third parties, including payment gateways and shipping providers.

Jyorra is not responsible for the policies or practices of third-party service providers. Customers are encouraged to review the terms and privacy policies of these providers where applicable.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect customer information.

Changes to Terms & Conditions

Jyorra reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Any changes will be posted on this page with an updated Last Updated date. Continued use of the website after changes are posted constitutes acceptance of those changes.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or services shall fall under the jurisdiction of the courts of New Delhi, India.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

📧 Email: jyorrastore212026@gmail.com
📞 Phone / WhatsApp: +91 7303322908

📍 Address:
South West Delhi, Bapraulla
Nazafgarh
New Delhi – 110043
India

Thank you for choosing Jyorra.

Jyorra – Unique Products, Unique Style