Shipping policy

At Jyorra, we are committed to delivering your orders in a reliable, safe, and timely manner. Our Shipping Policy outlines how orders are processed, shipped, and delivered when you shop on www.jyorra.com. We aim to provide a transparent shipping experience so that customers can shop with confidence and stay informed about their orders.


Free Shipping Across India

Jyorra is pleased to offer Free Shipping on all orders across India. Customers can enjoy shopping without worrying about additional shipping costs.

Our goal is to make online shopping simple and convenient, which is why we ensure that there are no hidden shipping charges at checkout.


Order Processing Time

Once you place an order on www.jyorra.com, our team begins processing it as quickly as possible.

Orders usually go through the following steps before shipping:

  • Order confirmation
  • Payment verification
  • Product quality check
  • Secure packaging
  • Dispatch from our warehouse

Orders are generally processed within 1–2 business days after the order is confirmed.

Please note that orders are processed on business days only (Monday to Saturday). Orders placed on Sundays or public holidays will be processed on the next working day.


Estimated Delivery Time

After an order has been dispatched, the estimated delivery time is typically 4–8 business days, depending on the delivery location.

Delivery times may vary due to factors such as:

  • Customer location and distance from shipping facility
  • Courier partner service area
  • Weather conditions
  • Public holidays
  • High order volumes during sales or festive seasons

For remote or rural areas, delivery may take slightly longer than the standard timeframe.


Shipping Partners

To ensure secure and timely delivery, Jyorra collaborates with trusted courier and logistics partners. These shipping partners help us deliver products across different regions in India.

Once your order is shipped, you will receive shipping confirmation along with tracking details so you can monitor the progress of your delivery.


Order Tracking

Customers can easily track their orders after shipment.

Once your order has been dispatched, we will provide a tracking number via email or message. This tracking number allows you to check the current status of your shipment and view estimated delivery updates.

You can also visit the Track Your Order page on our website for additional assistance with tracking your order.


Cash on Delivery (COD)

Jyorra offers Cash on Delivery (COD) as a convenient payment option for customers who prefer to pay when the order arrives.

Please note that a ₹20 Cash on Delivery handling fee will be applied when this payment method is selected during checkout.

Customers choosing COD are requested to ensure that someone is available at the delivery address to receive the order and complete the payment.


Delivery Address Accuracy

To ensure smooth and timely delivery, customers are requested to provide accurate and complete shipping details while placing an order. This includes:

  • Full delivery address
  • Correct phone number
  • Proper PIN code
  • Nearby landmark (if applicable)

Incorrect or incomplete address details may result in delivery delays or failed delivery attempts.


Delivery Attempts

Our courier partners typically make multiple delivery attempts if the customer is unavailable during the first attempt. If delivery cannot be completed after several attempts, the package may be returned to our facility.

In such cases, customers may need to contact our support team for further assistance.


Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Weather conditions
  • Transportation disruptions
  • Courier partner delays
  • Government regulations
  • Public holidays or festival periods

We appreciate your patience and understanding in such situations.


International Shipping

Currently, Jyorra ships only within India. International shipping services may be introduced in the future as our business expands.


Damaged Packages

If your package appears damaged at the time of delivery, we recommend the following steps:

  • Inspect the package carefully before accepting it
  • Take photos of the damaged packaging or product
  • Contact our support team immediately

Our team will review the issue and provide assistance with replacement or return procedures if necessary.


Need Help with Shipping?

If you have any questions regarding shipping, delivery status, or order tracking, please feel free to contact our customer support team.

📧 Email: jyorrastore212026@gmail.com
📞 Phone / WhatsApp: +91 7303322908

Business Address
South West Delhi, Bapraulla
Nazafgarh
New Delhi – 110043
India


Thank you for choosing Jyorra. We appreciate your trust and look forward to delivering a reliable and satisfying shopping experience.

Jyorra – Unique Products, Unique Style