Fees & Payments Policy

At Jyorra, we are committed to providing our customers with a secure, transparent, and convenient payment experience. This Fees & Payments Policy outlines the payment methods we accept, any applicable charges, transaction procedures, and the policies governing payments made through www.jyorra.com.

Our goal is to ensure that every transaction made on our platform is safe, reliable, and clearly communicated, allowing customers to shop with confidence.

By placing an order on Jyorra, you agree to the terms and conditions described in this Fees & Payments Policy.

Accepted Payment Methods

To make shopping convenient for our customers, Jyorra supports multiple secure payment options. Customers can choose the payment method that best suits their preferences during the checkout process.

We currently accept the following payment methods:

  • Credit Cards (Visa, MasterCard, RuPay and other supported networks)
  • Debit Cards issued by major Indian banks
  • UPI Payments (Google Pay, PhonePe, Paytm, BHIM UPI, etc.)
  • Net Banking from supported banking institutions
  • Digital Wallets supported by our payment gateway
  • Cash on Delivery (COD) for eligible orders and locations

All transactions conducted on our website are processed through secure and certified payment gateways to ensure the highest level of payment security.

Cash on Delivery (COD)

Jyorra provides Cash on Delivery (COD) as a convenient payment option for customers who prefer to pay when their order is delivered.

To cover the additional operational and handling costs associated with COD orders, a ₹20 Cash on Delivery handling fee will be applied when customers select this payment option during checkout.

Customers choosing COD should ensure that:

  • The delivery address is accurate and complete
  • Someone is available to receive the order at the time of delivery
  • The payment is ready when the delivery partner arrives

Please note that COD availability may depend on serviceability of the delivery location and order verification. Jyorra reserves the right to disable COD for certain orders or regions if required.

Pricing Policy

All product prices displayed on www.jyorra.com are listed in Indian Rupees (INR).

Prices shown on the website are the current selling prices at the time of viewing and may be updated periodically to reflect market conditions, supplier costs, promotions, or operational factors.

Once a customer successfully places an order and payment is confirmed, the price charged at checkout will remain final for that transaction.

Jyorra reserves the right to modify product prices, discounts, or promotional offers without prior notice.

Taxes and Additional Charges

Product prices displayed on our website may include applicable taxes as required under Indian tax regulations.

Customers will see the final payable amount during the checkout process before confirming the order.

The only additional fee that may apply is the ₹20 Cash on Delivery handling fee when the COD payment option is selected.

Jyorra does not impose hidden payment charges beyond what is clearly displayed during checkout.

Payment Authorization

When you place an order using any online payment method, the payment is processed through our authorized payment gateway partner.

By completing a payment transaction, you confirm that:

  • The payment method used belongs to you or you have authorization to use it
  • The billing details provided are accurate and complete
  • You authorize Jyorra to charge the order amount to your selected payment method

Certain transactions may require additional verification from your bank or payment provider to ensure the safety of the transaction.

Order Confirmation and Payment Receipt

After successful payment authorization, customers will receive an order confirmation notification through email, SMS, or both.

The confirmation message will generally include:

  • Order number
  • Product details
  • Payment confirmation
  • Shipping information

Customers are encouraged to retain this confirmation for future reference, particularly when contacting customer support regarding their order.

Payment Security

Jyorra takes payment security seriously and employs industry-standard security technologies to safeguard customer transactions.

Security measures include:

  • SSL (Secure Socket Layer) encryption
  • Secure payment gateway integration
  • Transaction authentication protocols
  • Fraud monitoring and prevention systems

Jyorra does not store sensitive financial information such as credit card numbers, CVV codes, or banking credentials on its servers.

All payment information is processed securely by certified payment service providers.

Failed or Declined Transactions

Occasionally, payment transactions may fail or be declined due to factors beyond our control. These may include:

  • Insufficient funds in the account
  • Incorrect card or payment information
  • Bank authorization failure
  • Network connectivity issues
  • Payment gateway technical errors
  • Security verification failures

If a transaction fails but the payment amount has been deducted from your account, the amount is typically automatically reversed by your bank within 3–7 business days depending on banking policies.

Customers may also contact their bank or payment provider for further assistance.

Refunds for Returned Orders

If a refund is approved according to our Return & Refund Policy, the refund will be processed through the original payment method whenever possible.

Typical refund timelines:

  • Online Payments: 5–7 business days after refund approval
  • Cash on Delivery Orders: Refund processed through bank transfer or digital payment method after customer confirmation

The exact time required for the refunded amount to reflect in your account may vary depending on your banking institution or payment provider.

Fraud Prevention and Transaction Monitoring

To maintain a safe and secure ecommerce environment, Jyorra actively monitors transactions for suspicious or potentially fraudulent activities.

In certain situations, we may:

  • Temporarily hold an order for verification
  • Request additional customer information
  • Cancel or reject suspicious transactions

These measures are implemented to protect both customers and the integrity of our payment systems.

Changes to Fees & Payments Policy

Jyorra reserves the right to update or modify this Fees & Payments Policy at any time to reflect operational updates, regulatory requirements, or improvements in our payment systems.

Any updates will be posted on this page with a revised Last Updated date. Customers are encouraged to review this policy periodically.

Contact Information

If you have any questions regarding payments, billing, or transaction-related concerns, please contact our customer support team.

📧 Email: jyorrastore212026@gmail.com
📞 Phone / WhatsApp: +91 7303322908

Business Address:

South West Delhi, Bapraulla
Nazafgarh
New Delhi – 110043
India

Thank you for shopping with Jyorra.

We are dedicated to providing a secure, reliable, and transparent payment experience for every customer.

Jyorra – Unique Products, Unique Style