Privacy policy
At Jyorra, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from www.jyorra.com.
Jyorra operates this online store and website, including all related information, features, tools, products, and services to provide customers with a convenient and curated shopping experience.
Our store is powered by Shopify, which allows us to operate our ecommerce platform and provide services to customers.
By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
Personal Information We Collect
When you interact with Jyorra, we may collect certain personal information that helps us provide our services effectively.
Personal information may include:
Contact Information
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
Payment Information
- Credit card or debit card information
- Payment confirmation details
- Transaction details
All payment information is processed through secure third-party payment gateways, and Jyorra does not store sensitive card information on its servers.
Account Information
If you create an account on our website, we may collect:
- Username
- Password
- Account preferences
- Order history
Transaction Information
We may collect information related to your interactions with our store, such as:
- Products you view
- Items added to cart or wishlist
- Products purchased
- Return or refund requests
Device and Usage Information
When you browse our website, we may automatically collect certain technical information including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited on the website
- Time spent on pages
This information helps us improve website functionality and customer experience.
How We Collect Personal Information
We may collect personal information from the following sources:
Directly from You
When you:
- Place an order
- Create an account
- Contact our support team
- Subscribe to newsletters
- Fill out forms on the website
Automatically
Some information is collected automatically through:
- Cookies
- Website analytics tools
- Tracking technologies
From Service Providers
We may receive information from trusted service providers who assist with:
- Payment processing
- Shipping and logistics
- Marketing and analytics
- Customer support
How We Use Your Personal Information
We use the collected information for several purposes, including:
Providing Our Services
- Processing orders
- Managing payments
- Shipping products
- Handling returns and refunds
- Providing customer support
Improving Our Website
- Analyzing customer behavior
- Improving product recommendations
- Enhancing user experience
Marketing and Promotions
We may send promotional emails or updates regarding:
- New products
- Special offers
- Store announcements
Customers may unsubscribe from marketing communications at any time.
Security and Fraud Prevention
We use personal information to:
- Detect suspicious transactions
- Prevent fraud
- Maintain secure payment systems
- Protect our website and users
Legal Compliance
We may use personal information to comply with applicable laws, regulations, or legal requests from authorities.
Sharing of Personal Information
Jyorra does not sell or rent your personal information to third parties.
However, we may share certain information with trusted partners to operate our business effectively.
These may include:
- Shopify (our ecommerce platform provider)
- Payment gateway providers
- Shipping and logistics partners
- Analytics and marketing services
These partners only use the information necessary to perform their services.
Relationship with Shopify
Our store is hosted on Shopify, which provides the online ecommerce platform that allows us to sell our products and services.
Shopify may collect and process certain personal information to:
- Operate the website
- Process transactions
- Improve platform functionality
- Provide security and fraud protection
To learn more about how Shopify processes personal information, you may visit:
Cookies and Tracking Technologies
Jyorra uses cookies and similar technologies to improve user experience and analyze website traffic.
Cookies help us:
- Remember user preferences
- Improve website performance
- Provide personalized shopping experiences
- Analyze visitor activity
Users can disable cookies through browser settings, although some features of the website may not function properly.
Data Security
We implement appropriate technical and organizational measures to protect your personal information.
Security measures include:
- SSL encryption
- Secure payment gateways
- Restricted access to sensitive data
However, no internet transmission method is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites or platforms. These websites operate independently and have their own privacy policies.
Jyorra is not responsible for the privacy practices of external websites.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
If we become aware that a child has provided personal information without parental consent, we will delete such information.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements and policies
Your Rights
Depending on applicable laws, customers may have rights regarding their personal information, including:
- Request access to personal data
- Request correction of inaccurate information
- Request deletion of personal data
- Request transfer of personal information
- Opt out of marketing communications
Requests may be submitted through our contact details below.
Changes to This Privacy Policy
Jyorra may update this Privacy Policy periodically to reflect changes in business practices, technology, or legal requirements.
Any updates will be posted on this page with a revised Last Updated date.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
📧 Email: jyorrastore212026@gmail.com
📞 Phone / WhatsApp: +91 7303322908
📍 Address:
South West Delhi, Bapraulla
Nazafgarh
New Delhi – 110043
India
Thank you for trusting Jyorra.
Jyorra – Unique Products, Unique Style